The groundfloor of the office building were crowded with the relatives, husbands, wives or the Overseas Filipino Workers (OFW) themselves, whether seabased or landbased. It is still happening as of this writing since the aftermath of tropical storm Ondoy (September 26, 2009).
The commotion made by these needy people, including me, were really disturbing since day one of the loan application.
The guards infront of the main lobby of OWWA office will send you to the helpdesks. The frontliners at the helpdesk with the uniformed guards are busy giving an index-like recycled papers so that the applicants will fill in the necessary information needed for the processing of the OWWA contribution verification papers of the overseas workers related to the claimants.
The glitch is that the verification information will still be coming directly from POEA office then be transferred to the online printer in the OWWA processing center.
When the media personnel, particulary in television,came last week you can see the proper processing of the loan. But when the members of the media left come afternoon, the processing became unruly again.
Recently, the claimants of the calamity loan checks are still arguing because those who applied this week were receiving their checks. Those who applied earlier, two weeks ago were already left behind.
The processing of application per day is being limited to two hundred applicants.
Until now, victims of Ondoy are berating the services given by OWWA personnel because of the unfair practice of loan check releasing.
There was a seaman who told my sister (a wife of my brother-in-law who's working overseas, too) that he still following up his application since October 5th this year but his check is nowhere to be seen.
OWWA personnel told the loan applicants to call the office hotline but when you call for a follow-up, seldom you hear a reply from them.
You really have to go there to see what's happening. There is something wrong with the processing of the applicants and releasing of loan checks. Paging Madam Carmelita Dimzon, the present administrator of OWWA. Ma'am, I think there is something fishy going on regarding this matter.
It's our contribution. We should benefit from it if we need it badly.